Is your hardware ADSL2+ compliant?

We've made BIG changes to the Karoo network

We've upgraded our broadband network to give you the New Generation of broadband services, based on the latest ADSL2+ technology. With our new, improved technology in place, all customers on our Karoo Lite, Mid and Pro packages will be automatically upgraded, completely FREE of charge!

To receive the best speeds possible on your line, it is important to ensure you are connecting with an ADSL2+ compatible device.

Hardware supplied by Kingston Communications

Hardware currently supplied by Kingston Communications is ADSL2+ compliant and has been fully tested on our network. However, some older devices are not compatible with the new technology (although you will still be able to connect to the internet), so unfortunately, you will be unable to take advantage of the enhanced speed and stability of the ADSL2+ service.

Please check the table below to see if your device is compatible. If it isn't, you can give us a call on 01482 602444 and we will be happy to upgrade your hardware to one of two ADSL2+ compatible, tried and tested options that will work with Karoo Broadband straight out of the box:

Thomson wireless router, which comes with built-in wireless security and 4 Ethernet ports to connect as many computers or consoles as you need, with no need for wires, retailing at our special offer price of just £45.99
Thomson single-port router, ideal for single users at just £19.56

Why buy from KC?

Make/Model	Type of Device	Firmware Version
Fujitsu FDX 310	Modem	n/a
Speedtouch 300	Modem	n/a
Speedtouch 330	Modem	n/a
Speedtouch 510 Versions 1-4	Ethernet Router	n/a
Speedtouch 510 Versions 5 & 6	Ethernet Router	ALL Firmware
Speedtouch 530	Ethernet/USB Router	n/a
Speedtouch 536	Ethernet/USB Router	ALL Firmware
The Speedtouch 536 modem/router offers two ways of connecting to your computer, Ethernet and USB1.1. Although the device is ADSL2+ compliant, if you connect the device to your computer using the USB connection, due to the speed limitations of USB1.1 technology (which has a maximum 12Mbps connection speed), you may not see the full benefits of ADSL2+ services. We would recommend that you connect your computer using the Ethernet connection, which has a maximum speed of 100Mbps. However, most customers will buy the Speedtouch 536 modem/router for the USB connection.
Speedtouch 546	Ethernet Router	All Firmware
Thomson 585	Wireless Router	All Firmware
Netgear DG834G Versions 1 & 2	Wireless Router	From 2.10.22 – June 16 2005 onwards*
Netgear DG834G Versions 3 & 4	Wireless Router	ALL Firmware
Zyxel 660RC-D1	Ethernet Router	All Firmware
Zyxel 660HW-R1	Wireless Router	ALL Firmware

Other hardware

If your device is not listed in the table you should check the product specifications to see if it is compatible with ADSL2+. Some devices may require a driver or firmware update. If in doubt, we recommend you check with the manufacturer's manual or website for more information.