Contact us

To sign up or upgrade to Karoo broadband:

Call our sign up line on 01482 602300
Call me back

Lines open Monday to Friday 8am – 8pm, Saturday 9am – 5pm

For technical support for:

Karoo broadband call 01482 606101
Karoo broadband starter call 0870 129 8600
Karoo dial-up call 0870 122 6789
Karoo Pay As You Go call 0906 708 3002 (Calls cost 50p per minute)
Email: help@karoo.co.uk
Web: www.karoo.co.uk/helpandsupport/

Lines open Monday to Friday 8am – 9pm, Saturday 9am – 5pm, Sunday and Bank Holidays 10am – 6pm
Closed Christmas Day, Boxing Day and New Years Day

For queries about your account:

Call Karoo Customer Services on 01482 602444
Email: customerservices@karoo.co.uk

Lines open Monday to Friday 8am – 8pm,
Saturday 9am – 5pm

To make a complaint:

We continuously make improvements to our services as a result of valuable feedback from our customers. If something has not met your expectations, we want to know straight away.

To make a complaint or send us feedback please email custrel@kcom.com

For up to date network information 24 hours per day:

Call our network hotline on 01482 602197

To give feedback or ask a question about this website please complete the simple form:

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Please note: The webmaster form is for website queries only

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