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Karoo Customer Zone

The Karoo Promise

To demonstrate our commitment to providing you with the best possible service, we have made a pledge to each and every Karoo customer, through a set of 'Promises' that underpin everything we do.

We promise to …

  • … tell you what speed you can expect
  • … provide the tools and information to help you choose the right broadband package
  • … do our best to be the fastest Broadband provider
  • … independently compare our Broadband against BT, AOL, Tiscali, TalkTalk and Virgin and to tell you how we compare each month
  • … keep our Customer Services and Technical Support Team local and calling them free

If you would like to suggest something that we could 'promise' to do, fill in our feedback form.

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