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• What we support
• My email
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• My webspace
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• Karoo security
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• Redirected Search
• Check my GB usage

Other help

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Help & support

Welcome to the Karoo Help Pages. These pages have been created to help Karoo customers with any problems they are having in setting up their computer to get on the Internet with us.

The Karoo help pages are organised into different topics. To reach the help you want, click on the appropriate topic heading to the left.

To access the Karoo network status page please click here.

Important information about Windows Vista and your Thomson Speedtouch ** UPDATED **

Please note: The Technical Support Team can only provide support for routers and modems that have been provided by Karoo. If you are using your own modem or router then you will need to contact the vendor or manufacturer of the device.